Resolve problems during malware removal
Malware troubleshooting as the name implies is the process of detecting and removing malwares. This process has some steps that need to be followed. First you need to install an updated version of antivirus software. The next step is to start your computer in safe mode and start the antivirus manually. If there is any detection, antivirus removes all those infections. Then it reboots the system. For better trouble shooting you need to be cautious about certain things. The most important thing is not to make a decision without understanding the problem. The second one is to correctly identify the problem. There are some programs that help you to do trouble shooting. Some of them are Combo Fix , antimalware and Spybot©. Combo fix does certain system checks and then scans your system. If you are using antimalware it will ask you whether you want to do a quick scan or full scan. Quick scan checks for the major infections. Spybot©. helps you to do automatic scan. You can also avail the services of online tech support companies whose expert technicians can help you in trouble shooting malware.
The major problems that can occur during malware removal are as follows:
- Internet connection disabled
- Files deleted
- Disable antivirus
- Computer rebooting
Internet connection disabled
During malware issues removal Internet connection can be lost or sometimes the downloading becomes incomplete. Internet is the major source of virus infection. During the scanning process some of the sites will not be opened due to security problems. If any of the strong virus affects the NIC or server computer in a working place, it will affect the whole network and nobody can access the Internet.
Sometimes virus infection makes copies of files with different extensions. So when you scan the system the original files may also get deleted. Ensure that a proper backup is created so that you do not lose important data.
The antivirus may get stuck during scanning. This is because of one or more compressed files may be corrupted. If you are using low quality antivirus, that may also be a victim of virus attack. This also results in incomplete scanning.
Some malware infections have a component for preventing antivirus programs from removing them. Some antivirus programs don’t even open if under malware attack.The symptoms of this problem are automatic shut down and rebooting.
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